harrahs atlantic city casino hotel reviews

I have to cancel my future booking for this place as well. Will not even consider coming back unless I get an actual apology from management and a refund for my entire wasted first day. I've had better service at dinky little truck stop motels. At almost 400 for 2 nights, this wasn't worth it. The check in kiosks don't work properly, housekeeping will hang up on you after a half hour on the phone waiting for them to pick up, then if you get comp tickets for food you didn't even plan on buying, they'll probably give you problems about redeeming them.

The drinks on the casino floor, you basically pay $5 at the machine and they only pour liquor down the straws so it tastes strong. There's only one employee who was a saving grace for this place but I stupidly lost the paper with her name so I can't even give her the props she deserves but she was the only one who apologized. It took me from 4 until about 9 to get settled into my 3rd room after the first 3 had mold, crusty showers, soda spilled freshly on the carpets, stains and holes in the sheets, and were very obviously smoked in from the odor as well as weed and swisher wraps left around (further proving they weren't clean.) I was told the hotel manager was looped in and would reach out promptly yesterday and staff is refusing to put me in touch with him. This is the WORST hotel I've ever stayed at, and I've been to a place that was shut down because they were running a drug ring out of the rooms. My first and last time staying at Harrah's I will stay at another pet-friendly resort the next time I am in AC. And add to the fact that half of the restaurants the credit is valid for were open for very short periods of time. No one really seemed to care aside from throwing a credit my way, which is insulting to me as I'm paying $270/night PLUS resort fees. Talking to the staff was very disappointing. The next day I had housekeeping come to take care of the dirt, and my dog's toy was thrown away.

I was very surprised because I was expecting a CLEAN room due to the wait. When I get in my room to let my dog stretch after being in a crate for an extra 4 hours, I was amazed at the amount of dirt, dust, pet hair & dog food everywhere.

Reason I was given was that it took a little longer to clean the Petstay rooms. Check in was a nightmare I requested 1P, and was given the run-around until 5P I was even willing to pay the early check in fee during two interactions with the front desk staff, but still got excuses.

Harrahs atlantic city casino hotel reviews